Frequently asked questions

Cost depends on the size of your home, how often you book, and the level of detail needed. NovaSpark provides a free, no-obligation quote after a quick conversation about your space — call, email, or use the quote form and we'll respond fast.

Most quote requests get a response the same day. Send us your service, city, and a few details through the contact form or by phone, and we'll follow up quickly with pricing and availability.

NovaSpark serves 18 Greater Boston communities, including Boston, Cambridge, Somerville, Brookline, Newton, Quincy, and more. Visit our Service Areas page for the full list, or just ask — if you're nearby, there's a good chance we cover it.

No. NovaSpark brings professional-grade cleaning products and equipment to every job. If you prefer we use a specific product in your home, just let us know when you book.

Yes. Weekly, bi-weekly, and monthly recurring schedules are available for residential and commercial clients, and you can adjust or pause anytime by messaging us.

Yes. Every NovaSpark technician works under our insurance and bonding coverage, whether the job is in a private home or a commercial space.

Yes. NovaSpark's multilingual crews can communicate directly with your household or staff in multiple languages, which is especially useful for restaurants, grocery stores, and businesses with multilingual teams of their own.

Our restaurant cleaning is built around what health inspectors actually check — grease buildup on hoods and equipment, cookline residue, and back-of-house sanitation — not just how the dining room looks.

Yes. Most restaurant cleaning is scheduled after close or overnight specifically so it never disrupts service.

Our grocery and supermarket cleaning covers the sales floor, refrigeration and freezer case exteriors, receiving and backroom areas, restrooms, and checkout lanes — scoped to how a grocery store actually operates, not a generic retail checklist.

Yes. We pay particular attention to refrigeration areas, receiving zones, and restrooms — common focus points for health department inspections in grocery and supermarket settings.

Driveways, walkways, patios, decks, fences, and most siding materials (vinyl, wood, and brick) can all be safely cleaned. We match water pressure and technique to each surface to avoid damage.

Yes. NovaSpark backs every power washing job with a satisfaction guarantee — something many power washing companies in this area don't put in writing.

With our hot-water extraction method, most carpets are dry within several hours rather than days, so you're not stuck avoiding a room for an extended period.

We identify your fabric type before choosing a cleaning method, since not every fabric can handle the same approach. This protects against shrinking, discoloration, or damage.

Vacuuming only reaches the surface. Professional mattress cleaning targets dust mites, allergens, and stains embedded deeper in the layers — particularly useful for allergy sufferers or a mattress with a lingering odor.

Yes. These three services are commonly booked together in one visit — ask us when you request your quote and we'll scope all of it at once.

We schedule around your specific checkout and check-in windows, including same-day turnovers when timing allows. Let us know your calendar and we'll build a plan around it.

In most of our service area, yes — reach out as early as possible with your checkout/check-in times so we can confirm availability.

Yes. Early morning, evening, and weekend cleaning is available for offices, retail spaces, and other commercial accounts so cleaning never interrupts business.

Call, email, or submit the quote form with your service, city, and a few details about the space. We'll follow up quickly to confirm scope, pricing, and scheduling.